Policies
Return & Refund Policy
At Rehabit, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return within 7 days of receiving your order.
Returns
Items must be unworn, unwashed, and in their original condition with tags attached
To request a return, contact us at [your email address] with your order number
Refunds
Once we receive and inspect the returned item, we will confirm by email
Approved refunds will be issued to your original payment method within 5–7 business days
Exchanges
For a different size or color, please return the item and place a new order
Shipping
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect
Original shipping fees are non-refundable
Terms of Service
Welcome to Rehabit. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.
Use of the Store
You must be at least 18 years old or have the consent of a parent or guardian to use this store
You agree not to use our products for any illegal or unauthorized purpose
Products
We sell clothing and related items only
All product descriptions, prices, and availability are subject to change at any time without notice
Orders and Payments
By placing an order, you agree to provide accurate payment and shipping information
We reserve the right to refuse or cancel any order if fraudulent or suspicious activity is suspected
Shipping
We process and ship orders as quickly as possible
Delivery times may vary depending on location and shipping provider
We are not responsible for delays caused by shipping carriers
Returns and Refunds
Returns are accepted within 7 days of delivery if items are unworn, unwashed, and in original condition with tags
Refunds are processed to the original payment method once the return is approved
Intellectual Property
All content on this store, including logos, images, and text, is the property of Rehabit and may not be used without permission
Limitation of Liability
Rehabit is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services
Governing Law
These Terms of Service are governed by the laws of Germany. Any disputes will be handled in the courts of Germany.
Shipping Policy
Order Processing
Orders are processed within 1–2 business days after payment is confirmed
Shipping Times
Domestic orders are usually delivered within 3–7 business days
International orders may take 7–21 business days depending on the destination and carrier
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method
Original shipping fees are non-refundable
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information
Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances
Incorrect Address
Please make sure your shipping address is entered correctly at checkout. We are not responsible for lost packages due to incorrect addresses
Contact Information
We’re here to help with any questions about your order, our products, or our policies. Please feel free to reach out to us and our team will get back to you as soon as possible.
Email
rehabitofficial@gmail.com
Customer Support Hours
Monday – Friday: 09:00 – 18:00 (CET)
We aim to respond to all inquiries within 24–48 hours.
General Inquiries
For questions about our clothing, sizing, or product availability, please contact us via email.
Order & Shipping Support
If you need help tracking your order, arranging a return, or have any shipping-related issues, email us with your order number for faster assistance.
Collaboration & Press
For business inquiries, collaborations, or press requests, please reach out through the same email address and include “Collaboration” or “Press” in the subject line.